CPS Energy Opens Larger, Customer-Friendly Center on Southside


Effective Monday, February 25, CPS Energy will relocate its Southside Customer Service Center to 660 S.W. Military Drive, Suite X, in the Shopper’s City Mall, which is adjacent to its former location at 726 S.W. Military Drive.

The move is necessary to better serve the 190,000 walk-in customers that visited the center last year. The new location, at 5,477 square feet, is nearly twice the size of the previous center, with more room in the waiting areas and additional parking.

Hours will remain the same with service available Monday through Friday from 7:30 a.m. to 5 p.m., excluding CPS Energy holidays.

Southside is one of four convenient CPS Energy Customer Service Center locations. Others include:

  • North Side: 7000 San Pedro
  • East Side: 4525 Rigsby - Dellcrest Shopping Center, Ste. 112
  • West Side: 803 Castroville - Las Palmas Center, Ste. 406

For more information, visit or call Customer Service at 353-2222.

CPS Energy is the nation's largest municipally owned natural gas and electric company, providing service to approximately 741,000 electric and 331,000 natural gas customers in the Greater San Antonio area. The company offers the lowest rates among the top 10 largest U.S. cities, while ranking number one in wind-energy capacity among municipally owned systems and number one in Texas for solar generation.