Natural gas is a naturally abundant gas found as deep as five miles beneath the earth’s surface. It is odorless and colorless and produces very few emissions. It is the cleanest fuel used and is the most popular energy used for home heating.
Natural gas is delivered to more than 60 million customers by 300,000 miles of underground pipelines in the United States. Even if you don’t use natural gas you may have pipelines located near your residence or place of business.
Pipeline Markers Pipeline markers are used to help in the identification of underground pipelines. They are found where a pipeline intersects a street, highway or railway. While markers are helpful, they provide very limited information such as approximate location of the pipeline, products transported across the line, the name of the natural gas operator and their emergency phone number.
Ensure Your Safety The leading cause of damage to buried pipelines is the failure to call and obtain the pipelines’ exact location. Damage to pipelines may cause them to leak. Before you begin any excavation activity – planting a tree, installing landscaping, building a fence or installing a pool – Texas Law requires you to call the One-Call Notification Center at 811. Natural gas operators will mark the location of their lines at no cost to you. Be safe. Remember to call before you dig!
If you suspect unauthorized activity either in or near a CPS Energy facility call 353-HELP (4357) to notify CPS Energy.
If You Suspect a Leak:
DO NOT... ...breathe in or make contact with the leak.
...use anything that might create a spark (don't light a match turn on or off light switches, use cell or home phones).
...extinguish any fire.
...operate any valve.
DO...
...leave the home, building and/or area of suspect leak.
...call 911 to notify police and fire.
...call 353-HELP (4357) to notify CPS Energy.
...warn others to stay out of the area.
Also see our natural gas safety tip sheet in English or Spanish.