SYSTEM MAINTENANCE: To improve your customer experience, we are performing maintenance to our systems. Manage My Account, our automated phone system and all payment systems will be unavailable starting Friday, December 13 at 8 p.m. until Sunday, December 15 at 7 a.m. Thank you for your understanding.

Please keep in mind CPS Energy will never call and threaten to disconnect or suspend service if immediate payment is not received.

 
GENERATOR SAFETY

A portable generator can be an ideal secondary source of power––especially during power failures. But it can be dangerous if it’s not used appropriately.

Here are some safety tips:

  • Never operate a generator in an enclosed or partially enclosed space
  • Use carbon monoxide detectors in any enclosed spaces near the generator to monitor levels
  • Do not connect generators directly to household wiring without an appropriate transfer switch installed
  • Make sure your generator is properly grounded
  • Make sure extension cords used with generators are rated for the load and are in good condition
  • Do not overload the generator
  • Plug the generator into a ground fault circuit interrupter (GFCI) to help prevent electrocutions and electrical shock injuries
  • Turn off all appliances powered by the generator before shutting down the generator itself

Hazards Associated with Generators:

  • Shocks and electrocution from improper use of power or accidentally energizing other electrical systems
  • Carbon monoxide from a generator’s exhaust
  • Fires from improperly refueling a generator or inappropriately storing the fuel for a generator
  • Noise and vibration hazards