System Maintenance: We will be conducting routine maintenance from Saturday, December 3, 2022 6:00PM to Sunday, December 4, 2022 6:00AM. During this time, you will not be able to access Manage My Account, payment systems, or the Outage map. To report an outage, please call (210) 353-4357

Customer Service Centers

Customer Service Centers Hours: Monday – Friday, 7:45 AM – 5:00 PM, except holidays.

 
 

We try to make it as convenient as possible to pay your energy bill.  Pay online, by phone, or by mail.

Each CPS Energy Customer Service Center has a night deposit box for round-the-clock payments

Please Note: Our customer service centers are not taking credit card payments at this time.

Not near one of these locations? Other payment locations include:

  • H-E-B
  • Woodforest National Bank
  • Money Box/Speedy Cash
  • Other retail stores

A third-party vendor fee of one dollar ($1.00) will be charged to CPS Energy customers who pay their bills at non-CPS Energy locations.