System Maintenance: Starting Monday, 1/24/2022 at 8:00 PM to 10:00 PM, Alert Preferences and SMS text Outage reporting may not be available during this time. You may report an outage online or by calling (210) 353-4357. Our Storm Center Map may not be available during this maintenance. 

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Natural Gas Rebates

Achieve even greater efficiency with natural gas appliances

Natural gas is the most efficient energy choice for home heating and for heat-generating appliances. And homes that combine both electricity and natural gas can require up to 30 percent less total energy production than comparable all-electric homes.

Homes that use natural gas also contribute fewer harmful emissions into the environment.

CPS Energy offers rebates when you convert electric appliances to natural gas appliances or replace old gas appliances with new, more efficient, natural gas models. These rebates are applicable to gas water heaters, gas cooktops or stoves, and gas clothes dryers.

CPS Energy rewards you for making your home efficient with the following rebates on any size, make or model of these appliances:

  • Gas clothes dryer - $100 rebate
  • Gas water heater, tank or tankless - $50 rebate
  • Gas cooktop or stove - $50 rebate

CPS Energy also rewards you for converting your electric appliances to natural gas, with rebates that cover the cost of appliance, labor, permit fees and materials:

  • Gas water heater, up to $1,100 with $400 for each additional gas water heater
  • Gas dryer, up to $195
  • Gas cooktop/stove, up to $125

The advantages of a gas water heater over an electric water heater:

  • Gas produces more hot water per dollar
  • Gas boosts service life and lowers maintenance costs

Why choose a gas clothes dryer over an electric?

  • Gas dries three times as much laundry for the same cost
  • Gas is more gentle on fabrics
  • Gas releases fewer emissions

Why choose a gas cooktop or stove?

  • Gas provides consistent heat output, precise temperature control, and easy cleaning
  • Gas costs less to operate than electric units

Remember, these rebates are:

  • Available to any CPS Energy residential gas customer
  • Only applicable to those who directly purchase a qualifying gas appliance
  • Not applicable to newly constructed homes, unless the appliance is a gas dryer directly purchased by the homeowner

For questions regarding CPS Energy Natural Gas Rebates, call (210) 353-2SAV (2728).