System Maintenance: Starting Monday, 1/24/2022 at 8:00 PM to 10:00 PM, Alert Preferences and SMS text Outage reporting may not be available during this time. You may report an outage online or by calling (210) 353-4357. Our Storm Center Map may not be available during this maintenance. 

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. Service Disconnections for non-payment resumed in 2021. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Speakers' Team

Helpful Links

Invite us to one of your next meetings

We offer free, informative presentations to local civic groups, neighborhood associations, businesses and other organizations. One of our employees will be happy to discuss our Strategic Energy Plan, energy efficiency initiatives, environmental programs, energy safety or other topics of interest. Career-based presentations for elementary, middle or high school students are available twice a month for part of the spring and fall semesters.

Generally, our presentations last from 15-20 minutes, but can be modified to fit your schedule. We need at least two weeks advanced notice of your meeting to schedule a team member to speak with your group.  We offer tours of solar farms once a month during the tour season, which takes place March - Mid-November. For safety reasons, we no longer offer tours of our power plants and other facilities.

If your organization would like to add one of our Speakers Team presentations to the agenda of your next meeting or would like to request a solar farm tour, please download and save the Executive Speaker Request Form to your desktop, fill out the form and e-mail it to [email protected]. Please be sure to provide detailed information so we can assist you as quickly and efficiently as possible.

If you have any other questions, call (210) 227-TALK (8255).

We also offer valuable online and in-person training resources for electric and natural gas safety unique to contractors, first responders, teachers and students, and other organizations interested. To request a free safety presentation or booth, contact Public Safety & Education at 210-353-3939 or [email protected].