Protect Your Personal Information

Guard against scammers

Keep an eye out for a recent nationwide scam targeting utility customers. Here are some vital tips to avoid it.

How the scam works:

  • Thieves ask for payments and personal information – including social security numbers – using in-person solicitation, social media, fliers, automated phone calls and text messages
  • Customers are told President Obama has approved special funding through the Federal Reserve Bank to help individuals pay their utility bills
  • Victims are given fraudulent bank routing number to pay their utility bills

What you should know and do:

  • No such federal funding exists
  • Disregard this offer 
  • Keep your personal information private