CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

CPS Energy Rate Advisory Committee (RAC)

Purpose of the Rate Advisory Committee:

"Members of the RAC will devote the necessary time and energy to learn about the utility business and the rate design function in order to understand and provide thoughtful input and perspectives to CPS Energy Management and Board of Trustees on rate structure, rate design, proposed rate increases and generation planning issues.”

RAC Members:

The RAC is made up of 21 members comprised of 11 appointees by the CPS Energy Board of Trustees, including Mayoral appointees and 10 City Council appointees. Members of the RAC will devote the necessary time and energy to learn about the utility business and the rate design function that allows utilities to recover their costs to provide service. This effort will help them understand and provide thoughtful input and perspectives regarding CPS Energy’s rate structure and rate design options.

Sign up for Public Comment:

Time is set aside during RAC meetings for Public Comment. Comments can be up to 2 minutes. To sign up to speak, please email [email protected] before noon the day of the meeting. You will receive a confirmation email prior to the start of the meeting with instructions for joining Public Comment.

For email registration, please include the following required* information:

  • First & Last Name *
  • Title & Group/Organization you are representing (if applicable)
  • City & State you reside in *
  • Contact phone number *
  • Email address *
  • Which RAC Agenda Item will you be speaking about?*
  • Will you have handouts?  Please attach the handout to your email.
  • Do you require translation services?
  • Note: Emails received without required* information will not be registered.
 
 
Rate Advisory Committee

Watch RAC Meetings on Livestream:

RAC Meeting Information and Q&A:

RAC Contact Information:

E-mail:        [email protected]
Phone:        210-353-6788                     
Mail:            CPS Energy
                    Attn: RAC   CT 1501
                    500 McCullough
                    San Antonio, TX 78215