CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).


Watch the CPS Energy Tele-Town Halls

Next Tele-Town Hall: Check back later for more information

Members of the public do not have to attend a Board Meeting or Public Input Session to communicate with the Board or with CPS Energy.  There are several different communication channels:

  • Email:  [email protected]
  • By phone:  210-353-2222
  • By mail: CPS Energy ATTN: PUBLIC INPUT
    500 McCullough, San Antonio, Texas 78215