PLEASE BEWARE:  We have received reports of an increase in fraudulent imposter calls. We will NEVER call to demand payment, money, or a money card, or request credit card or banking information over the telephone.  Read more here:  Beware of Scams

Ways to Pay My Company's Bill

 
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We want to make it as easy as possible for your company to pay its energy bills. We offer a variety of ways for you to take care of your business while doing business with us. 

  • Pay Online 
    • Sign up for Manage My Account and pay online. Access to the all new My Energy Portal to help you better manage your energy costs.
    • Make a One-Time Payment online (no MMA required). 
    • There is a $2.35 convenience fee, assessed by our payment processor, when paying online. Take advantage of our one time free ACH payments by selecting Pay My Bill – Pay be Check (Free Service) via Manage My Account.  
    • Read more in the Payment Processing FAQs
  • Pay by Phone - Call (855) 290-7615. Use an electronic check, debit or credit card and pay your bill over the phone. There is a convenience fee to pay by phone.
  • Pay by Mail - Mail your bill by using the pre-addressed return envelope included with your bill.

CPS Energy
P.O. Box 2678
San Antonio, TX 78289

If you have any questions or issues with your bill, complete the Commercial Billing Issues Form and submit it. For other service-related questions, please go to our Commercial Request for Services.

For any other question, feel free to call one of our commercial customer service representatives at (210) 353-3333 or send us a question by email at feedback@cpsenergy.com.

FOR YOUR SAFETY: All electrical devices must be turned off or unplugged prior to reconnection of service.