CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Schedule a Callback

Schedule a day and time for us to call when it is convenient for you.

You can get the most up-to-the-minute account information online anytime and it’s FREE. Check your balance, pay your bill, review your current and past transactions, start, stop and transfer service and more – anytime with Manage My Account.  Sign up today!