Scheduled maintenance planned starting 7:00pm Friday, December 14 through 7:00am Sunday, December 16.  During this time, our automated phone system, Manage My Account, online forms, and all CPS Energy web portals will not be available. We will not be able to take payments in any form during this time. Thank you for your patience.

Whispering Oaks Service Reliability Project

 

COMMITMENT TO RELIABLE SERVICE

As part of our ongoing commitment to deliver reliable gas and electric service, we routinely evaluate our systems and perform maintenance as needed. It is our goal to inform customers near construction zones prior to beginning any work and maintain up-to-date information on our website.

 

SCOPE OF PROJECT

We have contracted Zachry Underground Utility Services to replace transformers in in the Whispering Oaks Subdivision to increase the reliability of the existing electric distribution system.

A total of 37 transformers are scheduled to be replaced. Transformer replacement is a routine part of our maintenance program and plays an integral role in providing your home with proper voltage.  

 

ESTIMATED TIMELINE

This project is estimated to begin in August 2017 and be completed in September 2017.

 

PROJECT UPDATES

07/01/2017: Customer letter sent

09/30/2017: Project completed

 

PROJECT CONTACT

For more information, please contact:

Derrick Reed
CPS Energy Resource Management Supervisor
210.353.5525

Shane Buck
Zachry Underground Utility Services
210.218.6188