Our customer service center hours are 7:45AM to 5:00PM Monday-Friday and 7:45AM to 6:45PM on Wednesdays. Service Disconnections for non-payment have resumed. If you are experiencing difficulty paying your energy bill, we urge you to contact us for help by calling  210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Disability Assistance


CPS Energy's ADA Notice


Requests for accommodations under the Americans with Disabilities Act or other general accessibility concerns may be directed to:

CPS Energy's ADA Coordinator
500 McCullough
Mail Drop:  100101
San Antonio, Texas 78215

[email protected]