CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Commercial Request for All Night Security Lights (ANSL)

 

CPS Energy has now transitioned to LEDs as the new lighting standard for all roadway, highway and All Night Security Lights (ANSL). To request a new ANSL complete our online form below.

CPS Energy maintains streetlights throughout the Greater San Antonio area and will repair damage to existing street lights to include bulb replacement or light/pole damages. Click here to report and submit a street light or ANSL outage or repair

ANSL overhead and underground distribution
Complete the form below to request a survey:
 
 
10-digit number that starts with 300
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Ex: 2105551234
 
Ex: 2105551234
 
Ex: 2105551234
 
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If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.