SYSTEM MAINTENANCE:  In order to improve our customer experience, we will be performing scheduled maintenance starting 8:00 pm Friday, September 20 until 6:00 am Sunday, September 22. During this time, our automated phone system, web portals, Manage My Account, payment systems, and online forms will be unavailable. Thank you for understanding.

Disabled Citizens' Billing Program

 

Our Residential Disabled Citizens' Billing Program allows disabled customers on Supplemental Security Income (SSI) additional time to pay the net amount of their energy bills.

If you qualify:

  • You have 25 days, instead of the normal 16 days, to pay your monthly bill.

To qualify:

  • The person who is on SSI must be the person whose name is on the CPS Energy account.

The rules:

  • You must have your account re-evaluated every year.
  • The program is only applicable to the home in which you currently live.

Apply for the Disabled Citizens' Billing Program by printing and completing an application, by visiting one of our customer service centers, or call (210) 353-2222.

Apply for the program or learn more about supplemental security income.

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