CPS Energy residential customers who meet the following eligibility requirements qualify to have late payment charges waived:
Financial income eligibility requirements are outlined in the chart to the right.
For those households with more than 8 members, add $5,200 per year ($450 per month) per additional member.
How to Apply
Customers interested in participating in the Senior Citizen Late Payment Waiver can apply by completing the following form:
You may also call (210) 353-6777 to get a status on your application.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?