CPS Energy’s offices and service centers will be closed on Thursday, November 26, and Friday, November 27, 2020, in observance of Thanksgiving. During the closure, customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 24/7. Social media channels will be monitored for urgent issues. Read More

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Solar Water Heater Rebates

Save with a solar water heater

Your water heater is one of the biggest energy users in your home or business.

Switch to a solar water heater, with your gas or electric heater as a backup, and you can reduce costs up to 50 percent, according to ENERGY STAR®. Plus, by taking advantage of a CPS Energy rebate and federal tax credits, you can significantly cut the initial cost of the investment. All while making a positive impact on the environment.

Available to any CPS Energy residential or commercial customer, our solar water heater rebates are:

  • Based on SRCC’s calculated annual kWh Energy Savings performance table for San Antonio.
  • Calculated by multiplying the listed calculated savings for the system by a rate of $0.60.

The details and guidelines:

  • The maximum allowable rebate amount is $2,000.
  • The solar water heater equipment must be new.
  • The heater must be OG-300 certified by the Solar Rating Certification Corporation (SRCC).
  • Only systems currently served by an electric hot water heater are eligible.
  • Applications must be completed and approved prior to installation.
  • Permits and inspections by local authorities are required, when necessary.
  • Post-inspections are required prior to issuance of the rebate.

Get more information on eligibility requirements in our guidelines.