CPS Energy walk-in center hours have been temporarily modified to 10:30 a.m. – 5 p.m., Monday- Friday until further notice.  We provide a variety of options to pay your bill - visit our Ways to Pay.

COVID-19 Updates
 

We want to make sure our employees and our community have the latest information and the tools needed to protect themselves during the COVID-19 outbreak. CPS Energy is taking multiple steps to ensure our employees and our customers stay safe.  Now, more than ever, safety & reliability are our top priorities.

Here is information we have shared with our community:

CPS Energy announces new temporarily modified hours to the customer walk in centers:

3/16/2020 - CPS ENERGY CONTINUES TO SERVE COMMUNITY WHILE PRACTICING SOCIAL DISTANCING

CPS Energy announces suspension of disconnects:

3/11/2020 - Statement from CPS Energy – Update Regarding COVID-19

 

Video Updates
COVID-19 Update

Other Helpful Sites and Information:

 

PRODUCT SUPPLY UPDATE:

CPS Energy received notice that a few of our product suppliers are experiencing production/delivery delays due to the global public health response to the emergence of COVID-19, a virus that currently has significant international attention. While we do not expect these delays to affect our customers, CPS Energy has identified alternate suppliers for this equipment, if needed. Additionally, we work with suppliers from around the world, and we are taking steps to identify possible delays to find solutions to ensure we continue to provide the reliable services our customers expect. As the situation continues to evolve, we will provide relevant updates as needed.  Updated as of:  3/20/2020

 

HELPFUL LINKS:

 

VIDEOS:

 

BUSINESS RESOURCES:

 

OTHER HELPFUL RESOURCES: