Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

CPS Energy - Residential Rebates


Thank you for your interest in our SaveNow Programs! We are currently transitioning our rebate program.


During our transition, please use one of the Home Energy Rebate Applications below:

Completed rebate applications can be emailed or mailed back to CPS Energy.

  • Email:      [email protected]
  • Mail:        CPS Energy c/o Residential Efficiency Programs
                    PO Box 830091
                    San Antonio, TX  78238

For any questions please email us or call 210-353-2SAV.