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  • Contact Us

    • Electric or Gas Emergency?

      Call 210-353-4357

    • Billing or Service Questions?

      Residential 210-353-2222

      Business 210-353-3333

    • Contact us by Email

      [email protected]

    • More ways to contact us
 

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Current Outages / Report an Outage
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Outage Center

Outage Center
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Ways to Pay
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How can we help you?

 
Pay Options & Assistance
Pay Options & Assistance

There are various payment options available for your CPS Energy bill, and we offer several assistance programs to support your payment needs.

Learn More
ADP Monthly Discount
ADP Monthly Discount

CPS Energy’s Affordability Discount Program (ADP) helps low-income customers with a monthly discount on electricity and gas services. 

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Understand your bill
Understanding Your Bill

Information on how to read your residential or commercial bill.

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CPS Energy Vision 2027
Vision 2027 Strategic Plan

Our mission is to serve our community through reliable, competitively priced, and sustainable energy services in an equitable manner.

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Energy Angels
Energy Angels

With our Energy Angels Gift of Energy program, you can brighten someone’s day by making a payment toward the energy bill of a friend, loved one or neighbor.  

Learn More
Energy Alerts
Energy Alerts

Sign up for CPS Energy Alerts. Get an email, call, or text from us.

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Residential Energy Assistance Partnership (REAP)
Residential Energy Assistance Partnership (REAP)

REAP is a partnership of CPS Energy, the City of San Antonio and Bexar County to provide energy bill assistance to those in need.

Learn More
Upcoming Events
Upcoming Events

These events give us an opportunity to talk directly with our customers and get their feedback. 

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Manage My Account

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My Home

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  • Request Services for My Business

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Contact Us

Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

Schedule a Callback

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