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  • Contact Us

    • Electric or Gas Emergency?

      Call 210-353-4357

    • Billing or Service Questions?

      Residential 210-353-2222

      Business 210-353-3333

    • Contact us by Email

      [email protected]

    • More ways to contact us

System Maintenance: On Sunday, October 1, 2023, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
 

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Current Outages / Report an Outage
Conservation Levels - Explanation
Outage Center

Outage Center
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Ways to Pay
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Supplier Information
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Construction & Renovation
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Careers (Jobs)
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About Us
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Newsroom
 

How can we help you?

 
Pay Options & Assistance
Pay Options & Assistance

There are various payment options available for your CPS Energy bill, and we offer several assistance programs to support your payment needs.

Learn More
ADP Monthly Discount
ADP Monthly Discount

CPS Energy’s Affordability Discount Program (ADP) helps low-income customers with a monthly discount on electricity and gas services. 

Learn More
Understand your bill
Understanding Your Bill

Information on how to read your residential or commercial bill.

Learn More
CPS Energy Vision 2027
Vision 2027 Strategic Plan

Our mission is to serve our community through reliable, competitively priced, and sustainable energy services in an equitable manner.

Learn More
Energy Angels
Energy Angels

With our Energy Angels Gift of Energy program, you can brighten someone’s day by making a payment toward the energy bill of a friend, loved one or neighbor.  

Learn More
Energy Alerts
Energy Alerts

Sign up for CPS Energy Alerts. Get an email, call, or text from us.

Learn More
Residential Energy Assistance Partnership (REAP)
Residential Energy Assistance Partnership (REAP)

REAP is a partnership of CPS Energy, the City of San Antonio and Bexar County to provide energy bill assistance to those in need.

Learn More
Upcoming Events
Upcoming Events

These events give us an opportunity to talk directly with our customers and get their feedback. 

Learn More

Manage My Account

  • Sign Up For MMA
  • Ways to Pay My Bill
  • Understanding Your Bill
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  • Outage Center

My Home

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  • Doing Business with Us
  • WiFi Thermostat Rewards
  • Request Services for My Home
  • Efficiency Programs

My Business

  • STEP Rebates & Ways to Save
  • Construction & Renovation
  • Commercial Demand Response
  • Request Services for My Business

About CPS Energy

  • Who We Are
  • Community
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Contact Us

Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

Schedule a Callback

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