CPS Energy’s offices and customer service centers will be closed on Thursday, November 27, and Friday, November 28, 2025, in observance of Thanksgiving. We will reopen on Monday, December 1, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Privacy Policies
CPS Energy is committed to protecting the privacy of all customer information.
This commitment is outlined in the following policies: