Billing or service questions? Call (210) 353-2222

Pay by Phone - Residential Customers


Through Chase, you can pay your bill by phone using an electronic check, ATM debit card, VISA, MasterCard or Discover Card.

If you are a residential customer of CPS Energy, call (877) 257-1172 to make a payment by phone.

Effective Sept. 18, residential customers will be assessed a $2.35 convenience fee for a check, credit/debit payment up to $1,000.00. Fees are non-refundable. CPS Energy is not responsible for convenience charges and does not financially benefit from these fees.