ALERT - CPS Energy crews will work through the evening to restore gas services to the Trinity Oaks Subdivision.  Once service is restored, we will go door to door to safely relight gas appliances and gas pilot lights. Please exercise caution and follow our gas safety tips.  Report gas emergencies immediately to 210-353-4357 (HELP).

Outage Center

 

Stay on top of a power outage

Reliability is one of our highest priorities. But power outages do happen, for a number of reasons − rain, wind, lightning and broken tree limbs. Also, vehicle accidents and wildlife are frequent causes of outages.

If your power does go out, you can expect an Energy Alert -- a call or email from us, letting you know when we expect to restore your service. However, to ensure you receive an alert message, we need to have up-to-date contact information for you. You can update your phone number and email address through Manage My Account.

 
 
 

Call (210) 353-HELP (353-4357), or toll-free (800) 870-1006 from rural areas. When prompted, provide your account number or service address and a phone number.

Other emergency numbers and websites: (these will open in a new window/tab)