Customer Service Centers - Appointments and Wait Times

Customer Service Centers Hours: Monday – Friday, 7:45 AM – 5:00 PM, except holidays.

Hours of Operation:

Estimated wait times are refreshed every five (5) minutes.

Bypass the lines and take care of all of your billing and account needs from the comfort of your home with Manage My Account.

Northside

754 NW Loop 410, Suite 102
San Antonio, TX 78216

Hours: Monday - Friday, 7:45 AM - 5:00 PM

This CPS Energy location is closed.

Eastside

4525 Rigsby Ave.
Ste. 112
San Antonio, TX 78222

Hours: Monday - Friday, 7:45 AM - 5:00 PM

This CPS Energy location is closed.

Southside

660 S.W. Military Dr.
San Antonio, TX 78221

Hours: Monday - Friday, 7:45 AM - 5:00 PM

This CPS Energy location is closed.

Westside

803 Castroville Rd.
#406
San Antonio, TX 78237

Hours: Monday - Friday, 7:45 AM - 5:00 PM

This CPS Energy location is closed.