Billing or service questions? Call (210) 353-2222

Pay Your Bill Online

Online Billing, Mobile App Make Paying Your Bill Easy
pay online

Pay your energy bill online or through a mobile application using CPS Energy's Manage My Account.

If you wish to make an online payment, you must be enrolled in Manage My Account. It takes just a few minutes to enroll. Have your CPS Energy account number and your bank account or credit/debit card information handy.

Check out our new My Energy Portal!

Once enrolled, your CPS Energy bill can be viewed online at your convenience. We will send you an e-mail each month to let you know when it’s ready (check your security settings to make sure you receive our email each month). You'll no longer receive your paper bill (although you can request reinstatement of your paper bill instead of the monthly email.). Through Manage My Account, you will be able to view a copy of your entire bill as well as the previous 12 months’ bills. And you can use Manage My Account to start, stop and transfer your service when the time comes or make additional changes to your online account profile.

Mobile Bill Pay App

Customers who already do business with CPS Energy online can access their account through a mobile device such as a smart phone or a tablet. Our mobile bill pay application allows users to access their account with their existing Manage My Account user name and password.

Mobile device users can view their current billing statement and due date along with the previous month’s information. Detailed energy use information is not available on a mobile device but can be accessed online through personal computers and laptops.

Online payments from your checking or savings account are processed at no charge to you. 

You also can use your ATM debit card or VISA, MasterCard and Discover Card. Residential customers will be assessed a $2.35 convenience fee for a payment up to $1,000.00. Fees are collected by Chase, and are non-refundable. CPS Energy is not responsible for convenience charges and does not financially benefit from these fees.

When you complete your transaction, you can request an e-mail confirmation.