Notification: As a safety precaution for our customers and employees, and due to weather conditions, CPS Energy Customer Service Centers will remain closed on Wednesday, July 15, 2026. Customers can access account information 24/7 through Manage My Account (MMA).

Customer Service Form

Commercial: Resolve a Billing Issue

We offer you a variety of online account services. Your online account provides a convenient way for you to view and/or pay your utility bill; start, stop, and/or transfer service; make payment plans and update your account information. Sign up for Manage My Account.

Account Number

10 digit number that starts with 300

Current Service Address

Name

Street Address 1

Street Address 2

City

State / Province

ZIP Code

Comment Section

Email Address

ex: [email protected]

Primary Phone Number

ex: (210) 555-1234

Secondary Phone Number

ex: (210) 555-1234

Fax Number

ex: (210) 555-1234