Scheduled maintenance planned starting 7:00pm Friday, December 14 through 7:00am Sunday, December 16.  During this time, our automated phone system, Manage My Account, online forms, and all CPS Energy web portals will not be available. We will not be able to take payments in any form during this time. Thank you for your patience.

Customer Service Form

Residential Billing Issues

CPS Energy offers you a variety of online account services. Your online account provides a convenient way for you to view and/or pay your utility bill; start, stop, and/or transfer service; make payment plans and update your account information.  Sign up for Manage My Account.

 
 
 
10-digit number that starts with 300
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Ex: Name@yourcompany.com
 
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Ex: 2105551234
 
Ex: 2105551234
 
Ex: 2105551234
 
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