CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Copper Theft

Help Us Stop Copper Thieves

Copper theft costs us and our customers almost $1 million a year. It also puts our neighbors and families at risk and can leave neighborhoods and businesses without power. Help us catch and stop thieves by doing the following:

  • Call 911, if you see anyone that is not wearing a CPS Energy uniform working on transformers, utility poles or substations
  • Call CPS Energy security at (210) 353-4000 to report any suspicious activities or damaged equipment