Customers still in an outage need to make plans to stay somewhere cool and safe overnight. Places to Stay Cool and Resiliency Centers are available at SA.gov/HotWeather. Outage restoration will take several days. As a reminder, please stay away from downed power lines and treat them as if they are energized. Report downed power lines to 210-353-HELP (4357). We will continue providing updates as restoration efforts progress.
Emergency Assistance Programs
Even if you don’t qualify for our assistance programs, public health agencies and community-based organizations are ready to help. Of course, CPS Energy cannot obtain financial assistance for you. You must contact the appropriate agencies for additional information and applications.
Here are some other things to keep in mind:
- Agency funds may be limited.
- The amount of assistance you may be eligible to receive will vary from program to program.
- Proof of eligibility will be required. And requirements will vary between programs.
Contact these agencies if you need temporary assistance and/or are in danger of having your service disconnected:
- City of San Antonio Department of Human Services - (210) 207-8198
- Bexar County Department of Community Investment - (210) 335-6770
- Catholic Charities - (210) 433-3256
