My Home

System Maintenance: On Thursday, July 9, 2026, from 8:00 p.m. - 10:00 p.m., we will be performing maintenance on our systems. During this time, Manage My Account, online outage reporting, and all other web portals will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.

Helpful Outage Links

Outage Center
Sign Up for CPS Energy Alerts
Outage Tips

Helpful Brochures

Outage Map - How to Use the Map Brochure
Community Assist Summary Flyer (English/Spanish)
Energy Safety Brochure (English)
Energy Safety Brochure (Spanish)

Helpful Videos

How to Use the Outage Map
Power Restoration
How to Check Your Breakers
Residential Rough-In Inspection
Residential Gas Meter and House Pipe Demonstration
Residential Meter Set Inspection

Safety Information

Overall Safety
Natural Gas Safety
Carbon Monoxide Poisoning
Generator Safety
Gas Pilot Lighting
Tree Trimming Safety

Assistance & Your Bill

Ways to Pay My Bill
Payment and Assistance Programs
Understanding Your Bill
Manage My Account (MMA)
Energy Cost Calculator

Find CPS Energy

Service Center Locations
Appointments & Wait Times
Contact Us