Customers still in an outage need to make plans to stay somewhere cool and safe overnight. Places to Stay Cool and Resiliency Centers are available at SA.gov/HotWeather. Outage restoration will take several days. As a reminder, please stay away from downed power lines and treat them as if they are energized. Report downed power lines to 210-353-HELP (4357). We will continue providing updates as restoration efforts progress.
Employee Access
Employee Access Links
CPS Energy employees and contractors can access the corporate network from a CPS Energy laptop or device or any personal computer when they're away from a company worksite.
With authorized access, you can connect to the network through Citrix or VPN accounts. Or access your CPS Energy email account with your logon ID and password. Just click on your preferred link below.
Any unauthorized access to the system, unauthorized use of an account, or unauthorized use of a password are criminal offenses under Texas Penal Code §33.02.
Before trying to access the various Remote Access environments, contact the ICS Service Desk, 210-353-2020, to confirm you have the proper authorization rights.
