Electric or Gas Emergency?
Call 210-353-4357
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
Contact us by Email
Electric or Gas Emergency?
Call 210-353-4357
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
Contact us by Email
PLEASE BEWARE: We've received reports of an increase in scammer activity! Scammers are calling and leaving messages demanding immediate payment or service will be disconnected. This is a SCAM! CPS Energy DOES NOT disconnect during weather advisories
Learn how to protect yourself from scammers by reviewing the reminders listed below. You can check your account balance on Manage My Account. Be sure that you only make payments over the phone by calling our Pay-By Phone numbers listed below. Never pay using a pre-paid debit card, gift card or money card obtained at a retail store.
Please remember:
If you receive a call telling you to call a number to make a payment:
If you have fallen victim to a scam:
Remember these rules about payment by phone:
How to distinguish in-person CPS Energy employees from imposters:
If, on the rare occasion, a CPS Energy employee comes to your door:
If you suspect someone of stealing utility services, please report this suspicious activity anonymously using our online form: Report Utility Service Theft.
News Releases:
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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