As a safety precaution, all Customer Service Centers will be closed on Thursday, January 20 due to the anticipated inclement weather in our service area.  We will re-open on Friday and will follow our modified hours of operation from 10:30AM to 5:00PM.  Customers can access account information 24/7 through Manage My Account.  We are also suspending all disconnects during the inclement weather.  Please see our Winter Safety Tips for more information.  Learn More

All Walk-in Customer Service Centers have modified their hours of operation to Monday through Friday, 10:30AM to 5:00PM. This change will remain in effect until further notice. We encourage the use of a face-covering at any CPS Energy facility. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance. Stay up to date by following us on Facebook Twitter. More info: Newsroom Events.

Work Zone Safety

 

Zooming past a CPS Energy work zone is never cool. Our men and women work hard every day to bring you reliable natural gas and electric service. Please drive slowly and pay attention in our work zones.

At CPS Energy, employee safety is a top priority. We want to ensure that our employees always feel safe in their work environment. Here are some helpful safety tips when driving near a CPS Energy work area.

  • Please slow down near work zones. Be mindful of our employees. We want them to return home to their families without harm.

  • Safety Matters. CPS Energy employees work safely for our community. We ask that our community drive safely so they can focus on their work.

  • Be aware of construction signage and local laws. Our crews will have street signs at construction sites to indicate to drivers that they are entering a work zone.

  • Safety is everyone’s responsibility! Please, be mindful of construction efforts.

  • OUR LIVES DEPEND ON YOU.