Control your home thermostat from anywhere, anytime with Smart Thermostat
CPS Energy has teamed up with Nest to bring you the first thermostat that programs itself to help you save energy.
CPS Energy has teamed up with Nest to bring you the first thermostat that programs itself to help you save energy.
Through REAP, you may qualify for up to $400 per year in bill assistance
If you’re a residential customer, you may qualify for a discount if your income is at or below 125% of federal poverty guidelines and you meet other requirements
Enroll in our Budget Payment Plan, and we’ll average your bills over the past year, add a small percentage to cover environmental factors and changing fuel costs, then charge you the resulting amount each month
If you or a dependent living at home must use electrically operated medical equipment, the Critical Care Program gives you additional time to pay your bills
Learn more about Casa Verde and Free Weatherization
The Disabled Citizens Billing Program allows disabled customers on Supplemental Security Income additional time to pay the net amount of their energy bills
Public health agencies and community-based organizations also may have resources to help you pay your bill
Our Senior Citizen Billing Program allows qualifying customers additional time to pay the net amount of their energy bills
Health or financial hardships sometimes make it difficult to pay bills. We make it easy for you to set up payment plans to help you during difficult times
Our Veteran’s Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burns received during combat
Project WARM provides temporary assistance to residential customers who are experiencing tough financial times
Simple and inexpensive actions can help you save energy & money during the hot summer months. Here are some things you can do to start saving in your home.
We can help you start or stop service when you move.
See easy ways to save and get the most out of your service
Simple tips to avoid accidents around your home
Keeping your home cool during the summer could increase your energy use and your bill. We understand that a higher than expected utility bill can be a source of frustration. But don’t worry, we offer a variety of smart, easy solutions to help save you energy and put money back in your pocket.
Ideas to help educate and encourage customers to take simple steps to reduce their consumption. Learn more about: Manage My Account, My Energy Portal and SaveNow programs and rebates. Get Energy Tips and Peak Energy Day information. Learn about Smart Thermostats and Upcoming CPS Energy Events. Use our Energy Cost Calculator.
Cut your energy consumption and bills. Try some simple energy-saving measures.
A CPS Energy Smart Thermostat is a great way to save electricity and lower the energy bill of your business. Even better, it's FREE. CPS Energy will even install it for free, too.
Discover what can interrupt your power and how the culprit is found.
Find information/forms for gas pipe testing at schools. Meet Railroad Commission of Texas requirements.
Get the answers you need. Read FAQs about Property Manager Portal to learn how it can help you.
Changing locations? Let us help you transfer service.
A variety of Distributed Generation systems are now available.
We have a variety of opportunities for you to join our team.
CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.
CPS Energy storerooms including delivery hours and contact information.
Learn more about the procurement process at CPS Energy and important items to consider.
My Energy portal offers you valuable features to help you save energy, lower your bills, and budget better than ever before
Our convenient customer service centers are open Monday through Friday, 7:45 a.m. to 5:30 p.m.
Online self service form that allows you to reconnect your electrical service.
Pay online or find other ways to pay your company's bill.
CRU is dedicated to increasing community awareness of and enrollment in assistance programs, educating customers about energy efficiency and safety, and working directly with customers with unique needs.
Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.
Is your power out? Expect a call, email or text from CPS Energy
During an outage, be prepared and stay informed.
Schedule a Callback
During an outage, be prepared and stay informed.
See our guidelines for online account agreements.
See our guidelines for online account agreements.
View reports and information related to our pension plan.
Learn how to read your bill and understand all the different costs. Learn how fuel charges can impact customers' bills.
Search our database to see if you might be owed unclaimed funds.
Search our database to see if you might be owed unclaimed funds.
View Meeting Notices and Presentations related to our Board of Trustees.
View Meeting Notices and Minutes related to our Citizens Advisory Committee (CAC).
CPS Energy Rates and Regulations: Residential and Commercial documentation
Read about our five-member Board of Trustees.
The new substation will supply electric power to homes and businesses in the immediate area, largely using existing lower-voltage distribution lines.
A new substation, transmission line(s) and associated distribution lines, north of San Antonio near US 281 and FM 1863, will provide additional electric capacity and improve the reliability of electric services to homes and businesses in this area.
An existing double circuit 138 kV transmission line will be rebuilt between the Coliseum and Kirby Substations.
Whispering Oaks Service Reliability Project
As part of our ongoing commitment to deliver reliable natural gas service, we routinely evaluate our system and perform maintenance to underground natural gas mains as needed.
Our contractor, Zachry, will soon begin a service reliability project consisting of replacing 8,400 feet of underground cable and associated pad mount transformers.
An existing double circuit 138 kV transmission line will be rebuilt between the Coliseum and Kirby Substations.
Ensuring clean air for our community and neighbors.
Flexible Path Survey Results
Donate to REAP Inc. to help those who need help paying energy bill.
View hours of operation and fees for Braunig and Calaveras lakes and parks.
Reserve a spot for camping or picnicking at Calaveras or Braunig lake.
Invite us to your meeting. Hear about customer and environmental programs, strategic initiatives and other interesting topics.
Connect with us through many social media channels.
Our Corporate College Internship Program (CCIP), is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio college students with public utility career experience.
The CPS Energy Students Interested In Technical Education (SITE) – Distribution internship program is designed to promote higher education for professional careers in public utilities.
The CPS Energy Student Assistance for Education (SAFE) Program is designed to promote higher education for professional careers in public utilities .
The CPS Energy Students Interested In Technical Education (SITE)
People First! Community Fairs - come join us!
CPS Energy thanks all our generous sponsors who supported the 17th Annual CPS Energy/IBEW United Way Golf Tournament. Since 1988, this tournament has raised more than $450,000 for various charities.
Theft of service costs money and possibly lives.
Stay safe during stormy conditions. Follow these helpful tips.
Make your home a safe haven. We have some safety tips to help make that happen.
Operate your portable generator safely.
Heat your home or business safely. And know what to do during an outage or natural gas leak.
Be mindful of using electricity or natural gas near water or following floods.
Always call 811 before starting any project that requires digging. This includes planting trees or shrubs.
For a small fee, we can light and adjust natural gas appliances and furnaces.
We have some important outdoor safety tips for adults and children.
Read FAQs on the safe use of natural gas and about carbon monoxide.
Know the risks of carbon monoxide and how to avoid it.
Work safely on electrical equipment. Following these guidelines can help.
Use ladders safely, especially around power lines and equipment. Be aware of overhead lines when trimming trees.
Theft of service is unlawful and can be fatal.
Copper theft is against the law and unsafe.
Always call 811 before starting any project that requires digging. This includes planting trees or shrubs.
Mylar Balloon Safety
Tips and videos about watching out for scammers.
See what factors may lead to power failures.
Become familiar with power industry terms.
Proper grounding is important for safety. View common connection problems.
Power out or lights flickering at your home? Find out what could be causing the problems and actions you may want to take.
Natural gas is a traditional clean and efficient generation source. It's great for homes, too.
Low-sulfur coal makes up a large portion of our energy generation portfolio.
We invest in wind energy to provide clean power to our customers. We lead the nation in purchased wind energy.
Nuclear energy has been a clean, reliable source of power for decades.
Turning bright sunny days into renewable solar power.
We receive megawatts from mega-waste. Our renewable energy portfolio includes power from local landfills.
Reducing energy consumption benefits everyone.
Under CPS Energy’s Smart Meter Xchange Program, single family residential customers are provided the option to exchange a smart meter with a meter that requires a field visit.
Teachers, check out our online games and printable activities to make your students e-Smart! Students can learn about electricity and natural gas, and how to use them safely and wisely.
SYSTEM MAINTENANCE: To improve your customer experience, we are performing maintenance to our systems. Manage My Account, our automated phone system and all payment systems will be unavailable starting Friday, December 13 at 8 p.m. until Sunday, December 15 at 7 a.m. Thank you for your understanding.
Please keep in mind CPS Energy will never call and threaten to disconnect or suspend service if immediate payment is not received.
As of October 16, 2019
We had a total of 962 customers respond to at least one question on this survey. Of these respondents, 52% ranked “Affordability” as their most important energy consideration. Additionally, 17% ranked “Energy Reliability” as their top energy consideration, and 16% chose “Environmental Responsibility” as their leading consideration. Fewer than 10% of the respondents favored “Safety,” “Security,” or “Energy Resilience.” Survey respondents also were asked about their familiarity with CPS Energy’s programs and initiatives: 609 respondents answered this question, while 353 customers elected not to answer. This question allowed respondents to select multiple programs and initiatives. Of the 609 customers who answered the question, 80% indicated they are familiar with our Energy Rebates. Half are familiar with Weatherization (50%), Community Solar (48%), and Wind Power (48%). Also, a large number of respondents are familiar with the Deely Coal Unit closure (35%); Flexible Path (31%); Save For Tomorrow Energy Plan (29%) and Energy Storage (25%). While a smaller amount, 17% indicated they are familiar with FlexPOWER Bundle.
Each chart represents a question asked on the survey.
As of October 16, 2019
A total of 697 customers responded to at least one question on this survey. Of these respondents, 22% indicated they participated in at least one Save For Tomorrow Energy Plan (STEP) program. Also, 59% of respondents indicated a willingness to pay extra to support energy efficiency and conservation programs and initiatives, with 46% indicated they’re willing to pay an additional $1 - $5 monthly. Nearly half (47%) of the customers responding to this survey ranked “Affordability” as their most important energy consideration.
Each chart represents a question asked on the survey.
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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