As of June 30, 2021
We had a total of 1,156 customers respond to at least one question on this survey. Of these respondents, 51% ranked “Affordability” as their most important energy consideration. Additionally, 18% ranked “Energy Reliability” as their top energy consideration, and 17% chose “Environmental Responsibility” as their leading consideration. Fewer than 10% of the respondents favored “Safety,” “Security,” or “Energy Resilience.” Survey respondents also were asked about their familiarity with CPS Energy’s programs and initiatives: 707 respondents answered this question, while 449 customers elected not to answer. This question allowed respondents to select multiple programs and initiatives. Of the 707 customers who answered the question, 82% indicated they are familiar with our Energy Rebates. Half are familiar with Weatherization (51%), Community Solar (50%), and Wind Power (48%). Also, a large number of respondents are familiar with the Deely Coal Unit Closure (36%); Flexible Path (33%); Save For Tomorrow Energy Plan (31%) and Energy Storage (25%). While a smaller amount, 18% indicated they are familiar with FlexPOWER Bundle.
Each chart represents a question asked on the survey.
- Answered: The number of respondents that answered the specific question.
- Skipped: The number of respondents that did not answer the specific question.