CPS Energy’s offices and customer service centers will be closed on Friday, May 2, 2025, in observance of the Battle of Flowers Parade. We will reopen on Monday, May 5, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
Fair Oaks Ranch Project
Project Links
COMMITMENT TO RELIABLE SERVICE
In an effort to continuously improve the delivery and reliability of electric service to our community, we are performing a multi-phase project to help mitigate the risk of power outages in the Fair Oaks Ranch area.
SCOPE OF PROJECT
The work consists of extensive tree trimming near overhead lines and removing or replacing aging equipment. As phases of our work are completed, area residents can expect to see an improvement to the reliability of their electric service.
ESTIMATED TIMELINE
The powerline maintenance and tree trimming is in progress and is expected be completed by the end of April 2019. A construction project to add another circuit is expected to be completed in Summer 2019.
PROJECT UPDATES
Fall 2018
• Developed maintenance plan to improve reliability
• Repaired defective device
February 2019
• Completed inspection of powerline for condition of equipment and vegetation
• Completed main line maintenance and tree trimming
