System Maintenance: On Sunday, December 3 , 2023, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. You may report an outage online or by calling (210) 353-4357. Visibility to bills in Manage My Account may also not be available during this maintenance.
Conversion Program: Hunters Creek Subdivision
As the electric and natural gas service provider for the City of San Antonio and surrounding area, we strive to deliver safe, reliable, environmentally sound and affordable services to our customers. We are continually assessing and implementing projects designed to help us provide exceptional customer service. The goal of this conversion program is to do just that.
In reviewing our reliability performance, we have identified several areas that tend to experience power outages affecting large numbers of customers due to the exposure of our overhead electric lines to weather (wind, rain, lightning), trees and animals. This program is being implemented to replace or convert portions of our overhead electric distribution system with underground lines and equipment to improve electric service reliability in these areas.
October 27, 2021 Community Meeting: Hunters Creek
- Presentation: RELIABILITY ASSESSMENT REVIEW FOR HUNTERS CREEK & HUNTER CREEKS NORTH
- Watch: Community Meeting
August 3, 2021 Community Meeting: Hunters Creek
- Presentation: Hunters Creek Reliability Briefing
Work in this area is underway. Please check this website in the event there are updates.