We are currently experiencing longer than normal wait times on our Customer Service phone lines. For self-service options, you may access our online resources, including Manage My Account, My Energy Portal, and Ways to Pay. If you need to speak to an Energy Advisor, you can also Schedule a Callback. Thank you for your understanding.
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Electric or Gas Emergency?
Call 210-353-4357
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Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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Contact us by Email
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Construction & Renovation
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Online Tools and Information
- Start a New Project
- Service Applications
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Track an Existing Request
(no login needed) -
Pay an Invoice
(no login needed) - Construction Drawings Search
- Distribution Electric Material Specifications Search
- Electric Service Standards (Size 8.5 x 11)
- Electric Service Standards (Size 5.5 x 8.5)
- Gas Service Standards
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Online Tools and Information
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Contact Us
-
Electric or Gas Emergency?
Call 210-353-4357
-
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
-
Contact us by Email
-
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Contact Us
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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