CPS Energy’s offices and customer service centers will be closed on Tuesday, November 11, 2025, in observance of Veterans Day. We will reopen on Wednesday, November 12, at 7:45 AM. Although our call center will be closed for regular business, we remain open for customers to report natural gas or electric emergencies at any time by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
RAC Questions & Answers - Social Issues
This page will be updated frequently with questions & answers by topic.
Social Issues Topics Include:
- Affordability
- Customer assistance programs
- Equity
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RATE DESIGN
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
Questions & Answers:
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