CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Board of Trustees


The CPS Energy Board of Trustees, in accordance with bond ordinances, governs the natural gas and electric utility. The Board consists of four citizens residing in each of the four geographical quadrants within Bexar County and the Mayor of San Antonio, who serves as an ex-officio member. Trustees may serve for a term of five years and are eligible to serve an additional five-year term.

The Board has full authority to make rules and regulations governing the furnishing of electric and gas service and full authority with reference to making extensions, improvements and additions to CPS Energy electric and gas systems, and to adopt rules for the orderly handling of CPS Energy affairs. While the Board serves as the governance authority over CPS Energy, the utility must go to the City Council for the following:

  • Rate adjustments;
  • Condemnation proceedings;
  • Issuance of bonds, notes, or commercial paper; and
  • Appointing Board members.


  • Five-member Board
    • Four Bexar County Residents from different geographical quadrants of the city
    • San Antonio City Mayor – ex officio member
  • Mayor is a voting member of the Board 
    • Represents the City Council and is responsible for keeping it fully advised and informed of all Board actions


Meeting Resources:


Contact Information:

  • Email: [email protected]
  • Mailing Address: P.O. Box 1771 (Mail Drop: CT1501), San Antonio, TX 78296-1771

Former Members:

Current Members:

Dr. Willis Mackey


Board Chair

Dr. Willis Mackey is a retired public school administrator and current consultant to school districts across the state.  He resides in the southeast quadrant of CPS Energy’s service area.

Janie Martinez Gonzalez


Vice Chair

Janie Martinez Gonzalez is the President and CEO of Webhead, a company that specializes in providing cybersecurity solutions to clients across the nation.  She resides in the southwest quadrant of CPS Energy’s service territory.


John Steen



John Steen is an attorney who previously served as the 108th Texas Secretary of State and as a commissioner of the Texas Department of Public Safety.  He resides in the northeast quadrant of CPS Energy's service area.

Dr. Francine Sanders Romero



Dr. Francine Sanders Romero is an Associate Professor and Chair of the Public Administration Department at the University of Texas at San Antonio (UTSA).  She resides in the northwest quadrant of CPS Energy’s service area.

Mayor Ron Nirenberg


Ex-Officio Member

Ron Nirenberg, as current mayor of San Antonio, serves as an ex-officio member of the Board of Trustees. He will remain on the Board through his current mayoral term.