System Maintenance: Starting on Saturday, April 20th from 7 PM to Sunday, April 21st at 4 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable until Sunday, April 20th at 5 AM. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
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Schedule a day and time for us to call when it is convenient for you.
You can get the most up-to-the-minute account information online anytime and it’s FREE. Check your balance, pay your bill, review your current and past transactions, start, stop and transfer service and more – anytime with Manage My Account. Sign up today!
