System Maintenance: Please note that system maintenance will take place from Wednesday, October 8, 2025, from 8:00 PM to 11:00 PM. We will be experiencing planned maintenance on our customer information system and will only be able to process gas and electric emergency-related calls by calling 210-353-HELP (4357) or 1-800-870-1006. Online outage reporting and outage map updates will be unavailable.
Make an Appointment
Please click "Accept" to continue to make an appointment, or "Cancel" to discontinue the use of this service.
By clicking "Accept" you will be redirected to an online appointment scheduling service provided by our third-party vendor QMatic and acknowledge that you assume all risks associated with providing your personal contact information to this service provider.
