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System Maintenance: From 6:30 PM on Saturday, 03/25/23 to 8 AM on Sunday, 03/26/22, Manage My Account, customer alert notifications, all web portals, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will also be unavailable during this time.  We will still be able to process emergency gas and electric requests.

Employee Access

Employee Access Links

 

CPS Energy employees and contractors can access the corporate network from a CPS Energy laptop or device or any personal computer when they're away from a company worksite.

With authorized access, you can connect to the network through Citrix or VPN accounts. Or access your CPS Energy email account with your logon ID and password. Just click on your preferred link below.

Any unauthorized access to the system, unauthorized use of an account, or unauthorized use of a password are criminal offenses under Texas Penal Code §33.02.

Before trying to access the various Remote Access environments, contact the ICS Service Desk, 210-353-2020, to confirm you have the proper authorization rights.

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Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

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