CPS Energy’s offices and customer service centers will be closed on Friday, May 2, 2025, in observance of the Battle of Flowers Parade. We will reopen on Monday, May 5, at 7:45AM. Although our call center will be closed for regular business, we are still open for customers to report natural gas or electric emergencies anytime by calling 210-353-HELP (4357) or 1-800-870-1006. Online services may be conveniently accessed through Manage My Account (MMA).
CPS Energy Outage Map Disclaimer
CPS Energy DISCLAIMER: The outage data posted on this web site is based on estimates and projections, and no representation is made that the posted materials are comprehensive or free from error. In an instance of high activity or emergency outage situations, the data available may be limited, delayed or not totally accurate - as circumstances are constantly changing. Although CPS Energy will use its reasonable efforts to post the best data that is readily available, CPS Energy has no responsibility or liability for any error, omission or delay in connection with any data posted. Additionally, CPS Energy does not warrant or assume any legal liability or responsibility for the reliance, use, accuracy, completeness, or suitability of any information. Use of this web site is permitted subject to the above disclaimers.