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System Maintenance: From 6:30 PM on Saturday, 03/25/23 to 8 AM on Sunday, 03/26/22, Manage My Account, customer alert notifications, all web portals, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will also be unavailable during this time.  We will still be able to process emergency gas and electric requests.

Customer Service Form

Commercial:  Start/Stop Electric or Natural Gas Service

 
 
*
Ex: 2105551234
 
Ex: 2105551234
 

Current Service Address

 
10-digit number that starts with 300
 
 
 
 
 
 
 

Mailing Address

 
 No. Please fill out fields below
 
 
 
 
 
 
 
*
Ex: [email protected]
 
Ex: 2105551234
*
*
 

New Service Address

 
 
 
 
 
 
 
 
 
 
*
 
 
 
 

If you are having trouble with our CAPTCHA security and you are unable to submit a form, please call us at 210-353-6023 or email us [email protected]. If you need to request an accommodation due to a disability, please send an e-mail to [email protected] to let us know the nature of your request. We are here to help you.

 

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Electric or Gas Emergency?
Call 210-353-HELP (4357)

Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333

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