We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

 

Energy-Saving Strategies

 

Reducing your energy bill is a great way to lower operating costs and increase your company's bottom line. Here are a few simple ways you can lower your energy bill:

  • Take a walk -- A walk-through energy audit is free and it is a great way to uncover cost-saving opportunities. 
  • Consider energy-saving rebates and demand response programs that reward your business for saving.
  • Use only what you need -- Turn off lights, motors, and electronic equipment when they’re not in use. Install time controls, occupancy sensors, and other energy-management devices. 
  • Control temperature settings -- Set building temperatures to comfortable yet energy efficient levels. (68°F in winter and 75°F in summer). 
  • Maintain heating and cooling systems -- Make sure heating and cooling system equipment is cleaned and inspected by a qualified technician at least once per year. Repair leaks around seals, valves, pipe joints, and instrumentation. Check gauges and other instrumentation. 
  • Power down -- Office equipment, electronics and appliances continue to draw power even when they’re turned off. Put them on sleep mode when they’re not in use. Also, use power strips to shut off clusters of equipment.
  • Maintain lighting systems -- Regularly clean and dust lamps, fixtures, and lenses every 6 to 24 months. Consider group replacing light bulbs.
  • Reduce hot water temperatures -- Water heaters are often set at 140°F. This is higher than necessary. Set water heater temperatures no higher than 120°F.
  • Get everyone involved -- Educate staff about the importance of conserving energy. Post reminders and hold regular meetings about energy policies.
Energy-Saving Strategies