Winter Weather Update: CPS Energy Customer Service Centers will reopen on Thursday, February 2, 2023 at 7:45AM. Customers can access account information 24/7 through Manage My Account. Crews are actively working to restore outages. See the Outage Map for current status. Ice can cause downed power lines and we remind everyone to avoid downed lines and treat them as if they are live. We thank everyone for their patience. Read our latest news update here and follow us on social media.