Weather Update: Due to inclement weather, and as a safety precaution for our customers and employees, CPS Energy Customer Service Centers will have a delayed start today, June 12, 2025. Customer Service Centers will open at 9:00 AM. Customers can access account information 24/7 through Manage My Account. We appreciate your patience.
Employee Access
Employee Access Links
CPS Energy employees and contractors can access the corporate network from a CPS Energy laptop or device or any personal computer when they're away from a company worksite.
With authorized access, you can connect to the network through Citrix or VPN accounts. Or access your CPS Energy email account with your logon ID and password. Just click on your preferred link below.
Any unauthorized access to the system, unauthorized use of an account, or unauthorized use of a password are criminal offenses under Texas Penal Code §33.02.
Before trying to access the various Remote Access environments, contact the ICS Service Desk, 210-353-2020, to confirm you have the proper authorization rights.