System Maintenance: Starting on Saturday, September 20, 2025 from 8 PM to Sunday, September 21, 2025 at 6 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
As we look ahead to the needs and opportunities of the future, CPS Energy is planning to ensure our organization empowers our community for generations. On January 31, 2025, the CPS Energy Board of Trustees approved the Horizon 2050 framework. Our Horizon 2050 plan will serve as a foundation for how our utility will plan for the future and defines our commitment to serving you for years to come. CPS Energy will continue to seek public input on Horizon 2050 as our utility evolves to fit the needs of customers and the community we serve.
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