CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Upcoming Events


We host events in our community to talk directly with our customers and listen to what they have to say. Our events give information about our many programs, provide education regarding energy efficiency and conservation, and provide opportunities to engage in dialog about strategic initiatives.  Dates and times for various events are listed below.  Check back often to find the latest schedule of events.

We host COMMUNITY PROGRAM FAIRS throughout our service area. These family-friendly events are a great opportunity to talk to and learn from our team of energy experts. We'll be glad to answer your questions and share information about electric and natural gas service, energy efficiency and conservation, upcoming projects, customer programs, energy bill assistance, and more.

At our COMMUNITY PROGRAM FAIRS customers can get help to apply for funds provided by the City of San Antonio through its $20 million allocation of American Rescue Plan Act (ARPA) funds for energy bill assistance.  We travel to neighborhoods to meet with customers and engage in door-to-door outreach. Apply online at cpsenergy.com/arpa.

SMALL & MEDIUM BUSINESS SUPPORT FAIRS are hosted by our Energy2Business team to bring awareness of local resources for small and medium businesses. Business owners can discover or apply for loans, grants, and other resources designed to help local business thrive, and obtain information directly from local non-profit organizations. No registration is required.  

We are hosting a COMMUNITY SAFETY EVENT to provide safety educate for tree trimmers and those who work around our power lines and gas pipes. The event is free and family friendly. Demonstrations will be conducted. Community groups are invited to call us at (210) 353-3939 to schedule a Safety Presentation. 

CPS ENERGY BOARD OF TRUSTEES MEETING information is available here.

CPS ENERGY RATE ADVISORY COMMITTEE (RAC) meetings are open to the public. Learn about the RAC and timing for RAC meetings here.


Please check this page frequently for the most updated information on events.


Thursday, June 30, 2022 from 3:00 p.m.-7:00 p.m.
CPS Energy Headquarters
500 McCullough, San Antonio TX 78215
Download the event flyer here

Thursday, August 4, 2022 from 3:00 p.m.-7:00 p.m.
Comanche Park, Navajo Civic Center
2600 Rigsby, San Antonio TX 78222


Thursday, July 14, 2022 from 5:30-7:30 p.m.
Council District 2
Pre-K 4 SA – East Education Center
5230 Eisenhauer Rd., San Antonio, TX 78218

Wednesday, July 27, 2022 from 5:30-7:30 p.m.
Bexar County Pct. 4
Calvary Baptist Church
6142 FM 78, San Antonio, TX 78244