CPS Energy’s offices, customer service centers, and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day. Offices will reopen Tuesday, July 5 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.  

Starting Friday, July 1 our Customer Service Center hours will be: 7:45AM to 5:00PM Monday-Friday (except holidays).

Pole Attachment Services

 

CPS Energy Pole Attachment Program

CPS Energy's distribution system can facilitate the delivery of the variety of communication services offered today.

With a streamlined pole attachment process, we're dedicated to partnering with companies to assist with speed-to-market processes for future technologies.

CPS Energy’s Pole Attachment Services Office is the single point of contact for all who wish to attach infrastructure to our distribution poles.

The Pole Attachment Services Office is responsible for:

  • Registration
  • Attachment agreements
  • Applications for new pole attachments or removals
  • Surveys of existing attachments
  • Billing and collections for all the above services

For questions or more information on the pole attachment process, SEND US AN EMAIL.

 

CPS Energy has released for comment the revised Pole Attachment Standards, Version 6.0 (the “Standards”) and the Joint Trench Agreement on Friday, June 10, 2022.  CPS Energy continues to work with stakeholders to ensure the Pole Attachment Standards improve a more streamlined process and operations for all attaching entities.

Please submit all formal written comments using Form B16, Pole Attachment Standards Revision Request (PASRR) Comment Form, via email to [email protected]. Comments will be accepted through Friday, July 8, 2022.

 

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Pole Attachment Services